> ## Documentation Index
> Fetch the complete documentation index at: https://docs.squid.gg/llms.txt
> Use this file to discover all available pages before exploring further.

# Resellers

> How Resellers onboard and support organizations—create orgs, assign Org Admins, and help set up classes and users.

## Overview

Resellers manage a subset of **organizations** under a **Partner**. Your core jobs are to create **Organizations**, assign **Org Admins**, optionally help add **Teachers/Students** to get them started, and support day-to-day operations.

<Callout type="info">
  **Organization** = a school, university, LAN center, or similar entity you manage under a Partner.
</Callout>

## Getting started

* Your **Reseller** account is created by a **Partner**.
* Log in to the **Admin Console** — you’ll only see the organizations assigned to you.

## What you can do

* Create and manage **Organizations**.
* Create users and assign roles (e.g., **Org Admin**, **Teacher**, **Student**).
* (If needed) Help a new org by creating Teachers/Students and assigning them to classes to jump-start usage.
* Review usage across your organizations.

## How-to steps

### Create an Organization (school, university, LAN center, etc.)

1. Go to **Organizations → Create Organization**.
2. Enter the organization’s name and upload a logo (optional).
3. Set license limits: **Max Students** and **Max Teachers**.
4. Assign one or more **Org Admins** (create the user first if needed).
5. Select the **modules/courses** the org can access.
6. Click **Submit**.

### Create an Org Admin

1. Go to **Account → Users → Create User**.
2. Enter details and set **Role = Org Admin**.
3. Assign them to the correct **Organization**.
4. (Optional) If they will also teach, add them to a **Classroom**.
5. Save and share credentials with the org.

### Assist an Organization (add Teachers/Students)

1. Go to **Account → Users → Create User**.
2. Enter details, set **Role = Teacher** or **Student**, and assign to the correct **Organization**.
3. (If Teacher) Add them to the appropriate **Classroom(s)**.
4. Save (share credentials if needed).

## FAQs

* **I can’t create other Resellers.**\
  Correct — only **Partners** can create or manage Resellers.

* **An Org Admin can’t see their organization.**\
  In **Organizations → Edit**, make sure they’re assigned to that org. Have them sign out and back in.

* **Can we bulk-import rosters?**\
  If bulk import isn’t available in your workspace, add users individually or ask your **Partner** to enable/import on your behalf.
