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Overview

Partners manage a region or portfolio of organizations and may appoint Resellers to manage a subset of those orgs. As a Partner you can create and manage Organizations (schools, universities, LAN centers), assign Org Admins, set quotas (max students/teachers/classes), enable modules/courses, and monitor usage. You can also create users (Org Admins, Teachers, Students) on an organization’s behalf when needed.

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Getting started

  • Your Partner account is created for you (or your existing user is upgraded to Partner after approval).
  • Log in to access the Admin Console, which typically includes:
    • Dashboard — high-level stats across your region.
    • Partner Console — manage Resellers and Organizations; view Classes, Teachers, Students.
    • Account → Users — create users and assign roles (Reseller, Org Admin, Teacher, Student).

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What you can do

  • Create and manage Resellers.
  • Create and manage Organizations (schools, universities, LAN centers, etc.).
  • Assign Org Admins to organizations.
  • Control which modules/courses each organization can use.
  • (Optional) Create users for an org (Org Admins, Teachers, Students).
  • Monitor usage across resellers and organizations.

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How-to steps

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Create a Reseller

  1. Go to Account → Users → Create User.
  2. Enter details and set Role = Reseller.
  3. Save — the Reseller receives login details by email.

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Create an Organization

  1. Go to Organizations → Create Organization.
  2. Enter the organization’s Name and upload a logo (optional).
  3. Set license limits: Max Students, Max Teachers (and classes if applicable).
  4. Assign one or more Org Admins (create the user first if needed).
  5. Select the modules/courses the org can access.
  6. Click Submit.

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Assign or add an Org Admin (later)

  1. Go to Organizations, find the org → Edit.
  2. In Admins, add the user (or create them under Account → Users with Role = Org Admin).
  3. Save.

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Edit an Organization

  1. Go to Organizations, find the org → Edit.
  2. Update quotas, Org Admins, and available modules/courses (and chapters if applicable).
  3. Click Save.

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(Optional) Create Teachers/Students for an org

  1. Go to Account → Users → Create User.
  2. Enter details, set Role = Teacher or Student, and assign the correct Organization.
  3. (If Teacher) add them to the appropriate Classroom(s).
  4. Save and share credentials with the org as needed.

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Quick checks

  • Use the Dashboard for totals (orgs/classes/teachers/students).
    Click any card (e.g., Total Classes) to jump to the detailed list.

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FAQs

  • Can I create another Partner?
    No. Only platform owners can create Partner accounts.
  • An Org Admin can’t see their organization.
    Open Organizations → Edit and ensure they’re assigned. Have them sign out and back in.
  • Where do I change modules/courses for an organization?
    In Organizations → Edit under the modules/courses section for that org.
  • Delete vs. deactivate?
    Prefer Deactivate (if available) to preserve history. Delete removes access and may archive data.