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1. Purpose

Squid Academy is committed to protecting the confidentiality, integrity, and availability of its information, systems, services, and data. The purpose of this information security policy is to establish the principles, responsibilities, and controls necessary to safeguard information assets against unauthorized access, disclosure, alteration, loss, or destruction. This policy supports the Academy’s obligations relating to:
  • Data protection and privacy
  • Safeguarding responsibilities
  • Educational delivery
  • Business continuity
  • Regulatory compliance
  • Customer trust

2. Scope

This policy applies to:
  • Employees
  • Directors
  • Contractors
  • Consultants
  • Tutors
  • Coaches
  • Assessors
  • Volunteers
  • Third-party service providers with authorised access
The policy applies to:
  • Information assets
  • Student records
  • Assessment data
  • Learning platforms
  • Internal systems
  • Cloud services
  • Company devices
  • Communication platforms
  • Physical and digital records

3. Information Security Objectives

Squid Academy aims to
  • Protect sensitive information from unauthorized access.
  • Ensure information remains accurate and reliable.
  • Maintain availability of critical services.
  • Reduce security risks.
  • Comply with legal and contractual obligations.
  • Promote security awareness throughout the organization.
  • Support safe and secure learning environments.

4. Security Principles

The academy’s information security program is based on the following principles:

Confidentiality

Information shall only be accessible to authorized individuals with a legitimate business need.

Integrity

Information shall be protected from unauthorized modification, corruption, or destruction.

Availability

Information and systems shall remain available to authorized users when required.

Accountability

Individuals are responsible for protecting information entrusted to them.

Least Privilege

Access rights shall be limited to the minimum level necessary for a user’s role.

5. Roles and Responsibilities

Senior Management

Responsible for:
  • Security oversight.
  • Resource allocation.
  • Risk management.
  • Policy approval.

Information Security Lead

Responsible for:
  • Security governance.
  • Policy maintenance.
  • Incident coordination.
  • Risk monitoring.
  • Security improvement initiatives.

Staff and Contractors

Responsible for:
  • Following security policies.
  • Protecting information assets.
  • Reporting security incidents.
  • Maintaining secure working practices.

Third-Party Suppliers

Responsible for:
  • Protecting Academy information under contractual obligations.
  • Maintaining appropriate security controls.
  • Reporting security incidents affecting Academy data.

6. Information Classification

Information shall be classified according to sensitivity.

Public

Information approved for public release. Examples:
  • Marketing materials
  • Public website content

Internal

Information intended for internal use. Examples:
  • Internal procedures
  • Operational documents

Confidential

Information requiring protection from unauthorized disclosure. Examples:
  • Business plans
  • Commercial agreements
  • Staff records

Restricted

Highly sensitive information requiring enhanced protection. Examples:
  • Student records
  • Safeguarding reports
  • Assessment data
  • Personal data
  • Security credentials

7. Access Control

Access to systems and information shall be as follows:
  • Authorized.
  • Role-based.
  • Reviewed periodically.
  • Removed promptly when no longer required.
The Academy will apply the principle of least privilege whenever access is granted. Users shall only access information necessary to perform their duties.

8. Authentication and Password Security

Users must:
  • Maintain strong passwords.
  • Keep credentials confidential.
  • Use multi-factor authentication where available.
  • Avoid password sharing.
  • Report suspected credential compromise immediately.
Shared accounts should be avoided unless operationally required and formally approved.

9. Acceptable Use of Systems

Company systems must be used:
  • Lawfully.
  • Responsibly.
  • Professionally.
Users must not:
  • Circumvent security controls.
  • Install unauthorized software.
  • Access prohibited content.
  • Use systems for illegal activities.
  • Share sensitive information without authorization.

10. Remote Working and Cloud Services

When accessing Academy systems remotely, users must:
  • Use approved devices where possible.
  • Maintain device security.
  • Protect login credentials.
  • Avoid accessing sensitive information on unsecured public networks.
Approved cloud platforms may be used only in accordance with Academy policies.

11. Data Protection

Personal data shall be processed in accordance with:
  • Applicable data protection legislation.
  • The Academy Privacy Policy.
  • Data Processing Agreements.
  • Data Retention Schedules.
Access to personal data shall be limited to authorised personnel.

12. Safeguarding Information

Safeguarding records require enhanced protection. Such information shall:
  • Be restricted to authorised personnel.
  • Be stored securely.
  • Be shared only when necessary.
  • Be handled confidentially.
Safeguarding concerns shall always be prioritised appropriately.

13. Security Monitoring

The Academy may monitor systems, networks, and services to:
  • Detect security threats.
  • Investigate incidents.
  • Protect information assets.
  • Maintain service integrity.
Monitoring activities shall be conducted lawfully and proportionately.

14. Incident Management

All actual or suspected security incidents must be reported immediately. Examples include:
  • Data breaches
  • Unauthorised access
  • Malware infections
  • Credential compromise
  • Loss of devices
  • System misuse
Incidents shall be managed in accordance with the Security & Incident Response Policy.

15. Business Continuity

The Academy will maintain appropriate measures to support service continuity and recovery following:
  • Cyber incidents
  • System failures
  • Service outages
  • Infrastructure disruptions
Business continuity and disaster recovery arrangements shall be reviewed periodically.

16. Security Awareness

Personnel shall receive appropriate security awareness training covering:
  • Information security responsibilities
  • Data protection
  • Password security
  • Phishing awareness
  • Safeguarding considerations
  • Incident reporting
Training may be refreshed periodically.

17. Third-Party Management

Where third parties process or access Academy information:
  • Appropriate due diligence shall be performed.
  • Security expectations shall be documented.
  • Contractual protections shall be implemented where required.
  • Risks shall be reviewed periodically.

18. Compliance

Failure to comply with this policy may result in:
  • Removal of access privileges
  • Disciplinary action
  • Contractual remedies
  • Legal action where appropriate
The Academy reserves the right to investigate potential violations.

19. Policy Review

This policy shall be reviewed annually or whenever
  • Significant security changes occur.
  • Legal requirements change.
  • New technologies are introduced.
  • Material incidents occur.